Statement of companies operational procedure and Quality management
Customer satisfaction is our ultimate ambition, we always attempt to deliver the highest quality. Our computer software and system is getting updated constantly and due to our newly founded technical department, we are capable of considering new situtation ( e.g. new Standards, customer requests, etc ). All data is saved due to lawsuit regulations, so that an complete traceability is guaranteed. Our quality management is according to DIN EN ISO 9001:2015 and certified as well as controlled by BVQI.
Short explanation of the primary companies operations:
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Purchase order processing
All customer orders are carefully checked on customer datas and Articles (Information on orders, data sheets, etc ). In case of differences or to remove ambiguities we are consulting the customer. Particular specific information is automatically processed, will be saved in customer information data and internal archives.
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Inspection of incoming goods
All incoming goods are inspected with utmost attention. Deliveries from Suppliers without own audited Quality system as well as special customized cables are checked to 100%. Deliveries from certified suppliers are checked randomly. If the goods are without defects, the goods get barcode labeled and stocked. The ROHS-Conformity test and Product-labeling are also done here.
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Warehousing and Order Processing
The storaging in our high-level-rack is done with 'first in - first out'-Principle. We take care of an essential treating of the goods, to prevent any defects (e.g. Pressure mark ). Our computer based order processing is supported by order-sheets , were essential data is listed (e.g. Stranding, Diameter, Packing, Customer Requests). Based on the storaging data the Delivery notes (Delivery notes, Shipment papers, Article-labels)are prepared. The single spool-lengts are also mentioned there. Partial Packing and freight-costs, which eventually arise, are calculated with the actual weight of the goods, terms of shipment are considered.
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Shipment
Our shipping department arranges, checks and controls the deliveries. Before the goods are ready packed, all articles are Barcode scanned and are computer based saved to the respective delivery notes. The order can only be processed, if the delivery note is according to the processed information of our shipping department.
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Traceability of Cables and wires and product liability
All goods get an Barcode-Label (see pictures), following data is archived within the 12digit Barcode.
MEDI-Kabel-Article-Number, Supplier of the goods (Manufacturer), Delivery note information from supplier, Purchasing conditions (Information to take stock), Delivery date ( from manufacturer to customer ), Delivery packaging, Units of delivery, Name of the incoming goods inspector, Name of the re-spooling worker, Name of the Packing-Worker, Recipient of the goods, Conditions of sale, RoHS Conformity
Respooled goods get an new barcode-label. Above mentioned information is also mentioned in this labels, referring to the original label. Based on this archived informations we can ensure an complete retraceability of goods as well as an eventual product liability in case of defects or else to be forwarded to our suppliers.
If you`ve got any further questions regarding our Quality-Management please don`t hesitate to contact us. If you want an customer-specified audit done by our company, dont hesitate to contact your sales manager.
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